In the current world, researchers are working very hard to find new trends in technology. Their non-stop effort is a result that we are using different types of printers. From all-in-one printers to normal printers, we have a variety of choices available.
No matter how much a printer becomes advanced, you still can receive a number of technical errors. In some cases, you may get the Epson printer carriage jam error on the system.
If this is the case, then you can follow this article. Here, you will learn the methods to resolve the issue. We will discuss the general causes of this error message first and their solutions afterward.
General Causes for the Epson Printer Carriage Jam Error
As you already know, having some knowledge about the causes of any issue is the best way to fix it. So, have a look at the points as discussed below to learn them:
- As the message implies, paper jam issue is the most prominent cause of this error.
- Also, any issue with the ink cartridges can be a reason behind it.
- Incorrect printer settings are also responsible for the error message.
- Using a power extender for powering up the Epson printer can also lead to the error.
Well, these are the causes that you must know before you start off with the troubleshooting process. For availing the solutions, you can now move to the next section.
Excellent Methods to Get the Epson Printer Carriage Jam Error Fixed
In this part, you will understand the methods for resolving the Epson printer error message.
Method 1: Remove any Paper Jam in the Printer Bay
As discussed earlier, the paper jam is a reason for the error message to show up. So, you can check if there is any paper jam or not. In case, there is any, then try to follow the steps:
- First of all, turn off the printer and then remove the paper stack from the paper tray.
- Next, turn on the printer and remove the power cord.
- Now, open the access cover to view the paper rollers. After accessing the paper rollers, remove any jammed paper from the printer bay.
- Here, make sure that there are no pieces of paper or foreign objects on the paper rollers.
- In the next step, plug in the power cord back and then turn on the printer.
- At last, run a test page to check if the error message displays or not.
If still, the issue persists, then try out another method.
Method 2: Inspect and Reinstall the Epson Printer Ink Cartridges
Inspection of the ink cartridges is also another way to fix the error message. To do so, you can try to follow the steps here:
- First of all, access the printer carriage by opening the printer cover lid. Now, check if the printer carriage stops moving.
- Once it stops moving, remove the ink cartridges. Be careful here, not to touch the printheads.
- Now, move the carriage cartridge from one side to another to check for any obstructions.
- If there are any obstructions, then you have to remove them.
- Once done, reinstall the ink cartridges to their original position.
You can check for the issue by taking a test printout. In case, the issue still occurs, then avail the next method.
Method 3: Update the Epson Printer Driver
In another resort, you can update the Epson printer driver to its latest version. The steps that will help you to perform the procedure are as follows:
- First of all, navigate to the official website of the Epson printer. Here, download and save the latest printer driver in a particular folder of your PC.
- Once done, open the Device Manager window through the Run box. You can do this, by typing “devmgmt.msc” in the Run box and then hit the Enter key.
- As the Device Manager window opens, locate and right-click on the Epson printer driver entity.
- Now, select the “Update Driver Software” option. In the new window, click on the “Browser your computer for driver software” option.
- Now, click on the Browse button and select the downloaded driver file from the folder.
- Click on the Next button to finish the update process.
As the printer driver updates, check if the error message is there or not. We hope that now you are able to fix the error message.
Method 4: Reset the Epson Printer to its Default Settings
There can be situations where the above methods fail to provide a fix. Then, you can reset the Epson printer to its default settings,
Doing this will help the internal components to get back to their initial position. The steps to do so are as follows:
- Turn on the printer and wait till it is idle and silent.
- With the printer turned on, unplug the power cord from the back of the printer.
- Now, wait for about 60 seconds and then plug in the power cord.
- At the same time, press the Power button to turn on the printer.
- Again wait for the Epson printer to be idle and silent.
- In the final step, connect your printer to the system and then take a printout.
For other fixes, you can easily have a look at the section below.
Method 5: Run the Printer Hardware Troubleshooter
Another fix to perform is to run the built-in hardware troubleshooter of the Windows OS. You can now follow the steps provided here:
- Open the Start menu and type “troubleshoot” in the search bar. Now, select the first search result from the results.
- As the window opens, find and expand the Printer Troubleshooter option.
- Now, click on the Run the Troubleshooter option.
- Wait for the process to complete and follow the prompts.
- As you are done with the process, you can check if the problem persists or not.
For the final resolution, we can have a look at the following section.
These are the best methods that you can try to get the error message resolved. We hope that they helped you to fix the issue easily.