epson printer error code 0x97

Epson printer error code 0x97 basically some technical problems with the internal hardware components of the printer model. Generally, this error code may occur due to the failure in the motherboard or some other internal components. 

Epson Error Code 0x97 | Generic Reasons

Here, we have listed some of the common reasons for this error code. 

  • Internal hardware problems. 
  • Blockage in the Printer Cartridge. 
  • Clogs in the printhead. 

Simple Ways to Fix the Epson Printer Error Code 0x97

There are a few easy solutions to fix this issue on your own.

Thus, you can try to resolve this Epson printer error code 0x97 issue by one or all of the following solutions. 

Solution 1: Disconnect and Reconnect the Epson Printer

This is the most fundamental method that you should try to eradicate any issue on your own. By performing this method, you can fix several other bugs off your printer as well. 

  1. At first, you need to cancel all the print jobs and remove any paper jams in the printer’s head.
  2. After that, unplug all the cables from your Epson printer model and unplug everything which is attached to your Epson printer. Next, wait for a few minutes. 
  3. Afterward, you need to press down the power button of the printer to release any remaining power on the Epson printer. You have to hold it for more than 60 seconds.
  4. Next, connect all the cables and everything to your Epson printer model. 
  5. Reinstall all the components of the Epson printer. 
  6. After completing all the above-stated steps, turn your Epson printer on and run a test print to check that the problem is resolved or not. 

Solution 2: Use Microsoft’s Printer Troubleshooter

Microsoft’s printer troubleshooting tool can be an effective way to fix this issue within a few seconds. Run the Microsoft Printer troubleshooter by performing these steps below:

  1. At first, you need to download the Microsoft Printer troubleshooter on your system. 
  2. After that, install the Microsoft Printer troubleshooter on your system by following the on-screen prompts. 
  3. After installing, you will get some on-screen instructions to fix the Epson printer error. Follow the on-screen instructions carefully. 
  4. This process may take some time to finish. Therefore, you need to wait until the entire process completes.   
  5. After completing all the above-mentioned steps, reboot the printer. 
  6. At last, you need to check your Epson printer to see that the issue is resolved or not. In case, the issue still persists and averting you to use your printer, then it is suggested to proceed with the methods given below. 

Solution 3: Install the Missing Driver of the Epson Printer 

You may encounter this troublesome situation due to some missing driver of the Epson printer. Therefore, you need to install the missing and correct driver for your Epson printer model to fix this Epson printer 0x97 error code.

Follow these steps below to resolve the issue. 

  1. Go to the Start menu and type “device manager”. Subsequently, choose the Device Manager from the search results. 
  2. Now, you will see the device manager window on the screen. Here, you can see the list of devices that are available in your computer. 
  3. Find the printer model that you are using and right-click on it.  
  4. Choose the Update Driver option and follow the instructions.  
  5. Finally, restart your computer after it has finished installing.     

Solution 4: Unclog Epson Printer Nozzles    

As earlier explained, this issue may arise due to the dried ink around the head sprayer of the Epson printer model. Therefore, you need to clean the nozzle head of the printer in order to resolve this issue.

Follow the instructions below to clean the nozzle head of your printer.

  1. At first, you need to switch off the Epson printer. Next, you need to unplug all the cords and cables from the printer. Also, you need to disable all the peripherals of your Epson printer. 
  2. You need to be extra cautious while executing this nozzle head cleaning process. At first, you need to open the case of your Epson printer model. After opening the case of your printer model, take a clean and soft cloth and wet the cloth with an ammonia-based cleaning liquid for a better result.
  3. Now, you need to fold the wet cloth in such a way that it can easily fit under the nozzles head of your Epson printer model. Next, put the wet cloth under the nozzles head of the Epson printer model for more than 10 hours. 
  4. Once the above-stated steps are done, remove the wet cloth from the nozzles head of the printer. At last, you need to close the case of the printer model carefully. 
  5. Then, try a test print on your Epson printer model to check if you are able to print without this error code or not. In case, the issue is still there and averting you from the print jobs, then proceed to the next method described hereunder.

Solution 5: Clean the Printhead area 

If the above-mentioned method did not work for you, then you may have to clean the printhead area. Moreover, this is not a troublesome task. You just have to follow some easy steps to do so.  

  1. Open the cover of your printer. After that, you need to carefully examine the internal components of the printer. 
  2. Check if there are any debris or physical objects stuck in it or not. 
  3. Afterward, open all the cartridge segments of the printer. Clear any clutter that may be jamming the printing area. Finally, reconnect and restart your printer.  

Final Note

To summarize, you should be able to get rid of Epson Printer error code 0x97 by following the above solutions. You may have to contact technical assistance as it may occur due to a serious hardware issue. Thus, servicing your Epson printer could help to eradicate this problem.